The setting is Hotel Edler, a long-established four-star hotel in Vienna. Josi Edler, the heir to the family-owned hotel, has been actively involved in the hotel's management and seeks to reform the hotel to make it fit with the times, as opposed to his parents who lean towards tradition and formality. Today, Hotel Edler is preparing for the reception of a coming guest: Emma Carter, the famous Austrian-born Hollywood star, who will stay at the hotel incognito. Unfortunately, a hotel employee has already revealed the top-secret news of Emma’s arrival through social media, and it causes chaos at the hotel..

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